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Getting here

North Shore University Hospital is accessible by car or public transportation.

300 Community Drive 
Manhasset, NY 11030
(516) 562-0100

Get directions

By car: Take the Long Island Expressway (I-495) to Exit 33. Turn north onto Community Drive. The hospital’s main entrance (entrance No. 3) is approximately ½ mile down the right-hand side. The hospital also may be reached via Northern Boulevard, onto Community Drive. The hospital’s main entrance (entrance No. 3) is approximately ¾ mile down on the left-hand side.

By bus: MTA bus routes N25 and during rush hour N26 provide service to the hospital. For information and schedules on MTA buses, call (516) 228-4000 or visit the website,

By LIRR: The hospital is a short taxi ride away from the Long Island Railroad stations in Manhasset and Great Neck. Call the LIRR or visit the website,, for complete schedule and rate information.

What to know before you arrive

Here are some helpful links on what you need to know before you arrive at our hospital:

During your stay

We want your stay to be as safe and comfortable as possible. Learn more about our amenities and recommendations. 

After your stay

Here are some helpful links on what you need to know about your discharge and services you may need after your stay at our hospital:

Patient satisfaction

Offering you the very best health care is our top priority. To determine where improvements are needed, this hospital takes part in the Hospital Consumer Assessment of Health Providers and Systems (HCAHPS) survey.

The HCAHPS survey is backed by the U.S. Department of Health and Human Services and measures your satisfaction with the quality of your care. It is designed to be a standardized tool for measuring and reporting satisfaction across all hospitals in the U.S. After you are released from the hospital, you may be selected to participate in the HCAHPS survey. The survey asks multiple-choice questions about your hospital stay. Please take the time to fill out the HCAHPS survey; your feedback is valuable!

Your opinion counts

About two weeks after you leave the hospital, we will send you a questionnaire regarding the care you received at North Shore University Hospital. Please take a few moments to complete and return it in the envelope provided. Your opinions are extremely valuable and will help us continue to improve the quality of care provided to all patients.

Appealing a discharge decision

Your physician determines when you are ready to be discharged. Remember, being discharged doesn’t necessarily mean that you are completely well—it only means that you no longer need hospital services. If you disagree, you or your representative can appeal the doctor’s decision. If you are a Medicare patient, be sure you are given “An Important Message from Medicare” by the hospital’s discharge planner or caseworker. This details your rights to remain in the hospital for care and provides information on whom to contact to appeal a discharge decision.

Patients’ Bill of Rights

Every patient has the right to receive treatment without discrimination based on race, color, national origin, religion, sex, sexual orientation, age, gender identity, gender expression or disability, in addition to other important rights.

Read the full Bill of Rights here.

Support groups

Brain aneurysm support group: Circle of Friends

The Circle of Friends support group offers education, support and resources for brain aneurysm survivors. Family members, caregivers and all others interested are welcome to attend.

  • There is no charge for attending and refreshments will be served
  • Parking tickets will be validated
  • Preregistration required
  • Group meets from 5:45pm to 7pm at North Shore University Hospital's 9 Tower - large conference room

For additional information or to RSVP, contact Brain Aneursym Coordinator Nicole Salant, MS, FNP-C, CNRN, at (516) 562-3815 or [email protected].

North Shore University Hospital 
300 Community Drive 
9 Tower Large Conference Room 
Manhasset, NY 11030

Stroke Support Group for Survivors and Caregivers

The Stroke Support Group for Survivors and Caregivers offers education, support and resources for stroke survivors. Family members, caregivers and all others interested are welcome to attend.

  • This group meets every Friday at North Shore University Hospital from 10am to 1:30pm.
  • At various times throughout the year, the Stroke Club hosts guest speakers, organized luncheons, entertainment and various therapies such as dance, pets, music, horticultural and relaxation.
  • Stroke Survivors and caregivers bring their own bagged lunch except for the third Friday of every month, when a pizza and salad lunch is provided.

North Shore University Hospital 
300 Community Drive 
Manhasset, NY 11030

Use Entrance #3 and drive up the hill to Building 304. Group meetings take place in the rooms on the right. Please call for parking instructions.

Call (516) 562-4947 for further details.

Other support groups

Maternal child

  • Breastfeeding
  • NICU sibling
  • NICU knitting
  • March of Dimes for NICU parents
  • Katz educational tours of maternity units
  • Baby moon pre-admission educational program for patients and caregivers
  • 3 Katz North bedside knitting program
  • Pregnancy and early infant bereavement


  • Drain education class
  • Joint class


If you would like to attend any of the below support groups or have any questions, please call cardiac patient education at (516) 562-8461.

  • Living with heart failure
  • Learn and share cardiac
  • LVAD
  • Pacemaker and implantable cardioverter defibrillator
  • Women Heart of Nassau/Queens

Billing & insurance

Your hospital bill covers the cost of your room, meals, 24-hour nursing care, laboratory work, tests, medication, therapy and the services of hospital employees. You will receive a separate bill from your physicians for their professional services.

The hospital is responsible for submitting bills to your insurance company and will do everything possible to expedite your claim. You should remember that your policy is a contract between you and your insurance company, and you have the final responsibility for payment of your hospital bill.

Please check with your health plan to make sure North Shore University Hospital is considered in-network for the particular service you require. Professional services are usually billed separately from facility services.