Skip to main content

Getting here

North Shore University Hospital is accessible by car or public transportation.

300 Community Drive 
Manhasset, NY 11030
(516) 562-0100

Get directions

By car: Take the Long Island Expressway (I-495) to Exit 33. Turn north onto Community Drive. The hospital’s main entrance (entrance No. 3) is approximately ½ mile down the right-hand side. The hospital also may be reached via Northern Boulevard, onto Community Drive. The hospital’s main entrance (entrance No. 3) is approximately ¾ mile down on the left-hand side.

By bus: MTA bus routes N25 and during rush hour N26 provide service to the hospital. For information and schedules on MTA buses, call (516) 228-4000 or visit the website, mta.info/.

By LIRR: The hospital is a short taxi ride away from the Long Island Railroad stations in Manhasset and Great Neck. Call the LIRR or visit the website, mta.info/, for complete schedule and rate information.


What to know before you arrive

Here are some helpful links on what you need to know before you arrive at our hospital:


During your stay

We want your stay to be as safe and comfortable as possible. Learn more about our amenities and recommendations. 


After your stay

Here are some helpful links on what you need to know about your discharge and services you may need after your stay at our hospital:


Patient satisfaction

Offering you the very best health care is our top priority. To determine where improvements are needed, this hospital takes part in the Hospital Consumer Assessment of Health Providers and Systems (HCAHPS) survey.

The HCAHPS survey is backed by the U.S. Department of Health and Human Services and measures your satisfaction with the quality of your care. It is designed to be a standardized tool for measuring and reporting satisfaction across all hospitals in the U.S. After you are released from the hospital, you may be selected to participate in the HCAHPS survey. The survey asks multiple-choice questions about your hospital stay. Please take the time to fill out the HCAHPS survey; your feedback is valuable!

Your opinion counts

About two weeks after you leave the hospital, we will send you a questionnaire regarding the care you received at North Shore University Hospital. Please take a few moments to complete and return it in the envelope provided. Your opinions are extremely valuable and will help us continue to improve the quality of care provided to all patients.

Appealing a discharge decision

Your physician determines when you are ready to be discharged. Remember, being discharged doesn’t necessarily mean that you are completely well—it only means that you no longer need hospital services. If you disagree, you or your representative can appeal the doctor’s decision. If you are a Medicare patient, be sure you are given “An Important Message from Medicare” by the hospital’s discharge planner or caseworker. This details your rights to remain in the hospital for care and provides information on whom to contact to appeal a discharge decision.


Patients’ Bill of Rights

Every patient has the right to receive treatment without discrimination based on race, color, national origin, religion, sex, sexual orientation, age, gender identity, gender expression or disability, in addition to other important rights.

Read the full Bill of Rights here

 

 

Billing & insurance

Your hospital bill covers the cost of your room, meals, 24-hour nursing care, laboratory work, tests, medication, therapy and the services of hospital employees. You will receive a separate bill from your physicians for their professional services.

The hospital is responsible for submitting bills to your insurance company and will do everything possible to expedite your claim. You should remember that your policy is a contract between you and your insurance company, and you have the final responsibility for payment of your hospital bill.

Please check with your health plan to make sure North Shore University Hospital is considered in-network for the particular service you require. Professional services are usually billed separately from facility services.